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Low Intermediate Speaking

EL Civics Roleplays

Practice real-life English with 62 AI-powered roleplays aligned to California EL Civics COAAP objectives. Call the clinic, talk to the landlord, report a problem — listen, speak, and build confidence for everyday life.

EL Civics Roleplays

Every objective is a complete lesson: a printable worksheet, a recorded dialogue, and a live AI speaking partner — aligned to a pre-approved California EL Civics objective (COAAP).
Page one of the At the Pharmacy Counter lesson: a banner reading EL Civics, COAAP 30, IL, Health and Medicine with a Listen QR code; an illustration of a pharmacist handing a prescription across the counter to a customer; a Describe the Picture activity with sentence frames; and a reading passage about Lien asking the pharmacist questions.
Page 1 — At the Pharmacy Counter (COAAP 30)

What’s in the printable unit

  • Describe the Picture — partner speaking warm-up
  • Reading + the dialogue from this video
  • Dialogue audio — scan the QR code to hear both roles read aloud
  • Vocabulary table — meaning + your own sentence
  • Fill-in-the-gap retrieval practice
  • Talk About It — IELTS-style Part 1/2/3 discussion questions
  • Write Your Own Dialogue — partner production task
  • AI roleplay

Licensed CC BY-NC 4.0 — print, copy, and share every lesson with your class.

COAAP # Roleplay Task Vocabulary
1 Free roleplay Opening a Bank Account TaskOpen a checking account and ask about fees. Vocabularydebit card, open an account, a checking account, a photo ID, proof of address, a monthly fee, a minimum balance, make a deposit, sign the form
2 Free roleplay Returning a Defective Product TaskReturn a broken item and get a refund. Vocabularyreceipt, store credit, it doesn't work, plug it in, within thirty days, in the box, get a refund, exchange it for, the return policy, here you go
3 Free roleplay Calling City Hall About a Business Permit TaskAsk how to get a permit for your business. Vocabularyfill out the form, a food business, from home, the first step, it takes two weeks, bring your ID, a business permit, apply for a license, pay the fee, good luck with your business
4 Free roleplay Apartment for Rent TaskCall about an apartment and ask key questions. Vocabularyavailable, a security deposit, per month, pets allowed, see the apartment, fill out an application, for rent, utilities included, move in
5 Free roleplay Before You Sign: Lease Questions TaskAsk questions about the lease before signing. Vocabularyrepairs, sign the lease, a security deposit, a late fee, give notice, in writing, who pays for, a one-year lease, move out, take your time
6 Free roleplay The Broken Heater: Calling the Landlord TaskReport a repair problem to your landlord. Vocabularybroken, repair, fix the heater, it doesn't work, since Monday, send someone, as soon as possible, it's very cold, what time, call me back
7 Free roleplay Calling the Police Non-Emergency Line TaskReport suspicious activity in your neighborhood. Vocabularyman, woman, something strange, a white van, in front of, around nine o'clock, the license plate, write it down, send an officer, stay inside
8 Free roleplay Calling the City Council Office TaskAsk the city to fix a neighborhood problem. Vocabularyspeak up, in my neighborhood, cars go too fast, a stop sign, pass along the message, a community meeting, city council, thank you for calling, keep us safe
9 Free roleplay Touring a Childcare Center TaskVisit a childcare center and ask questions. Vocabularyschedule, drop off, pick up, how many children, per teacher, healthy meals, take a nap, the monthly cost, enroll my daughter, a waiting list
10 Free roleplay At the Public Library TaskGet a library card and learn about services. Vocabularyborrow, get a library card, proof of address, it's free, check out books, three weeks, return the books, use the computers, English classes, sign up for
11 Cultural Exchange Interview TaskInterview a classmate about her culture. Vocabularylanguage, holiday, my native language, a traditional food, celebrate a holiday, in my country, miss my family, listen to music, tell me about, that's interesting
12 Pulled Over: Talking to a Police Officer TaskStay calm and answer a police officer's questions. Vocabularyregistration, a driver's license, proof of insurance, the glove box, the speed limit, a traffic ticket, sign here, pay a fine, drive safely
13 Calling the School Office TaskReport your child's absence to the school. Vocabularygrade, report an absence, stay home, room number, miss school, come back to school, feel better, a doctor's note, make up the homework, thank you for calling
14 Meeting with an Adult School Counselor TaskMake a plan to reach your career goal. Vocabularystep, goal, a career goal, earn a certificate, night classes, improve my English, next semester, sign up for, take a class, step by step
15 Calling 911 TaskReport an emergency and answer the dispatcher. Vocabularyhurt, fire, police, on the corner of, right away, send an ambulance, stay on the line, do not hang up, call 911, be hurt
16 After the Earthquake: Getting Help TaskAsk for help at a disaster relief center. Vocabularysafe, sign your name, lose power, an emergency shelter, sleep here tonight, a warm blanket, drinking water, first aid, check on family, stay calm
17 Calling a Family Help Agency TaskAsk a community agency about family support. Vocabularyfamily services, talk to a counselor, free of charge, in your language, the first step, walk-in hours, it's private, make an appointment, get support, take your time
18 Help for Mom: Calling the Senior Center TaskAsk about programs for an older parent. Vocabularysign up, low cost, the senior center, an exercise class, hot meals, five days a week, meet people, a ride to the center, open to everyone
19 Calling an Immigrant Services Agency TaskAsk about services, hours, and fees. Vocabularylegal help, low-cost services, the first visit, a small fee, office hours, make an appointment, bring your documents, ask questions, know your rights
20 Signing Up for Soccer TaskRegister your child for a soccer team. Vocabularycoach, sign up for soccer, how old is he, practice on Tuesdays, at the park, once a week, the season starts, pay the fee, meet the coach, bring water
21 Meeting the School Counselor TaskTalk about your child with the counselor. Vocabularybe worried about, at home, do homework, free tutoring, after school, talk to the teacher, work together, a good plan, make progress
22 Tickets, Please: At the Box Office TaskBuy tickets and ask about the show. Vocabularybuy tickets, two adults, what time does it start, good seats, a senior discount, pay by card, pick up tickets, sold out, the show starts, enjoy the show
23 Calling 311: Request a City Service TaskAsk the city to fix a problem on your street. Vocabularysidewalk, report a problem, a broken streetlight, the corner of, send a crew, within ten days, follow up, a case number, write down
24 Reporting a Car Accident TaskDescribe an accident to a police officer. Vocabularydamage, no one is hurt, it happened at, at the corner of, the back bumper, exchange information, take photos, my insurance card, a police report, run a red light
25 Signing Up to Volunteer TaskVolunteer at the community food bank. Vocabularyhelp the community, sign up to volunteer, sort food, on Saturdays, once a month, a short training, meet people, give your time, see you then, thank you for helping
26 Finding Low-Cost Health Care TaskAsk a community clinic about low-cost care. Vocabularya checkup, without insurance, a community clinic, how much is a visit, based on income, bring proof, low-cost services, a first appointment, make a payment, walk-in hours
27 Calling the Nurse Advice Line TaskGet first-aid help for a small burn. Vocabularyhow did it happen, run cold water, a small burn, keep it clean, cover it with, a clean cloth, take pain medicine, it feels better, see a doctor, call back if
28 Making a Doctor's Appointment TaskCall the clinic and make an appointment. Vocabularyclinic, patient, symptoms, cough, schedule, make an appointment, have a fever, a sore throat, the next available time, fill out a form
29 Calling About a Medical Bill TaskQuestion a bill and ask for a payment plan. Vocabularymy account number, a medical bill, the total amount, that seems wrong, check the charge, my insurance covers, send a new bill, a payment plan, month by month, pay online
30 At the Pharmacy Counter TaskPick up medicine and ask how to take it. Vocabularyone pill, pick up a prescription, date of birth, twice a day, take with food, side effects, refill a prescription, ready in twenty minutes, read the label
31 Calling a Support Helpline TaskGet help for a family member's drinking. Vocabularybe worried about, you're not alone, a support group, talk to someone, free meetings, it's private, near you, get help, write down the number, take the first step
32 How Did You Get This Job? TaskInterview a nurse about her career path. Vocabularywork in a clinic, take care of patients, a training program, pass the exam, get a license, it took me, go back to school, study hard, step by step, it is worth it
33 The Job Interview TaskAnswer interview questions and ask about the job. Vocabularywork experience, my last job, a strong point, get to work on time, available to work, work on weekends, start right away, an hourly wage, thank you for coming, apply for a job
34 At the America's Job Center TaskLearn about free job-search services. Vocabularyopen to everyone, sign in, use the computers, job listings, resume help, a free workshop, once a week, bring your resume, job training, good luck
35 Asking HR About Overtime Pay TaskAsk about your pay and your rights at work. Vocabularyovertime pay, forty hours a week, keep a record, time and a half, get paid for, check your paycheck, talk to HR, know your rights, write it down
36 Reporting an Unsafe Condition TaskTell your supervisor about a danger at work. Vocabularyreport a problem, a wet floor, slip and fall, get hurt, put up a sign, block the area, right away, be careful, thanks for telling me
37 Calling In: Reporting an Absence at Work TaskCall your supervisor to say you are sick. VocabularyI'm sorry, call in sick, miss work, come back tomorrow, let you know, cover my shift, see a doctor, a day off, feel better, get well soon
38 Which Office Handles This? TaskFind the right government office for your problem. Vocabularyhandle, city hall, give you the number, business hours, write it down, the county office, call this number, transfer your call, the right office, have a good day
39 At the Polling Place TaskLearn the steps to vote on election day. Vocabularyfirst time voting, check your name, the voting booth, drop it in the box, a sample ballot, fill in the bubble, your polling place, election day, cast your vote, an I Voted sticker
40 Mock Naturalization Interview TaskPractice the U.S. citizenship interview. Vocabularyraise your right hand, tell the truth, a permanent resident, become a citizen, the right to vote, the American flag, please repeat, answer the question, pass the interview, congratulations
42 Museum Docent Q&A TaskAsk a museum guide about local history. Vocabularya long time ago, take a look, the first people here, the Gold Rush, built in, an old photograph, on this map, changed the city, any questions
43 Which Bin Does It Go In? TaskAsk how to throw away special items. Vocabularythe blue bin, good question, special waste, drop off batteries, plastic bottles, pickup day, once a week, the green bin, put it in, on the curb
44 Applying for an ID Card TaskApply for an ID and ask about the steps. Vocabularyfill out a form, proof of address, print your name, make a copy, pay the fee, take a photo, sign here, in the mail, six weeks, next window
45 Legal Aid Intake TaskAsk for free legal help with a ticket. Vocabularyan unpaid ticket, a court date, legal aid, low income, free advice, explain your case, bring your papers, make a copy, meet with a lawyer
46 Calling About Food Assistance TaskAsk how to apply for CalFresh or WIC. Vocabularyfood assistance, how many people, in your household, apply for benefits, proof of income, bring your papers, once a month, make an appointment, fill out an application
47 Reporting a Phishing Scam TaskReport a suspicious text to your bank. Vocabularya strange text, click on a link, a fake message, check your account, block the number, change your password, give personal information, hang up, report it
48 Help! I Can't Join the Online Class TaskGet help joining your online class. Vocabularyclose the app, check your email, click the link, log in, the sound is off, unmute yourself, turn on the camera, try again, it works now, share your screen
49 Calling Community College Admissions TaskAsk how to start at community college. Vocabularythe fall semester, apply online, the application deadline, take a test, English classes, financial aid, get started, a campus tour, office hours
50 Office Hours: Understanding the Syllabus TaskAsk your teacher questions about the syllabus. Vocabularythe final test, on the syllabus, due next week, write it down, hand in homework, ask questions, miss a class, take notes, a study plan
51 Meeting a Campus Support Advisor TaskLearn about free help for college students. Vocabularyget help with, free tutoring, drop by, open Monday to Friday, childcare on campus, sign up, my class schedule, make a plan, financial aid, student services
52 The Unhappy Customer TaskStay calm and fix a customer's problem. VocabularyI'm sorry about that, fix the problem, may I see your receipt, the wrong order, right away, a full refund, exchange it, how can I help, thank you for your patience, have a nice day
53 Filing an Incident Report TaskReport a problem at work to HR. Vocabularyfile a report, write down, a witness, what happened, when it happened, treat people fairly, sign and date, keep it private, follow up with you
54 The Census Taker at the Door TaskAnswer Census questions at your door. Vocabularythe Census, count everyone, every ten years, your information is private, protected by law, how many people, live in this home, it takes ten minutes, thank you for your time
55 Encouraging a Discouraged Classmate TaskHelp a friend who wants to quit school. Vocabularyfail a test, make mistakes, get better, don't give up, make a plan, study together, a little every day, next time, keep trying
70 Pickup Time: Talking with a Parent TaskTell a parent about their child's day. Vocabularyhe did great, play outside, eat a snack, take a nap, a little tired, share toys, get along with, wash hands, have a good day
71 Caregiver Reports a Change of Condition TaskReport a client's new symptoms to the nurse. Vocabularya change of condition, feel dizzy, since this morning, refuse to eat, take her temperature, her right side, write it in the chart, keep watching her, call me back, check on her
72 Hazard on the Jobsite TaskReport a dangerous problem to the foreman. Vocabularyhole, before someone gets hurt, block it off, warning tape, tell the crew, right away, check the scaffold, put on your hard hat, good catch, safety first
73 Can You Use a Computer? TaskTalk about your computer skills in an interview. Vocabularybasic computer skills, at my last job, send an email, save a file, print documents, use the internet, comfortable with, learn fast, take a class
74 Out of Tolerance: Checking with the Lead TaskReport a machine problem and fix the setting. Vocabularystop the machine, out of tolerance, too big, measure the part, check the chart, the correct setting, adjust the setting, run a test piece, back to normal, write it down
75 A Question About My Paycheck TaskAsk payroll to explain your pay stub. Vocabularya pay stub, gross pay, take out taxes, net pay, check your hours, direct deposit, every two weeks, a mistake on, update your form
76 Custodian Shift Check-In TaskCheck in with your supervisor before your shift. Vocabularycheck the restrooms, out of supplies, wear gloves, empty the trash, mop the floors, a wet floor sign, lock up, be careful, before you leave
77 Para & Teacher Check-In TaskTalk with the teacher about a student. Vocabularycheck in, make progress, praised him, his reading level, stay on task, a small group, a good strategy, work one-on-one, follow the routine, keep you posted