ESLvideo Quiz

#7 Friends: Phoebe's bank problem

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Phoebe notices an error on her bank statement.

high-Beginning Quiz by: rmd
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Listening

Quiz

Watch the video and answer the quiz questions.

1. Why is Phoebe upset?
2. Now she has to _____________________.
3. Phoebe doesn't want to keep the money because __________.
4. What did the bank do?
5. Why does Rachel want to know what bank this is?
Rachel: (carrying a tray of drinks) Alright, don't tell me, don't tell me! (Starts handing them out.) Decaf cappucino for Joey.. Coffee black.. Latte.. And an iced tea. I'm getting pretty good at this!

All: Yeah. Yeah, excellent.

Rachel: Good for me!

(The gang swaps all the drinks for what they ordered as Phoebe enters. She sits down without saying hi.)

Joey: Y'okay, Phoebe?

Phoebe: Yeah- no- I'm just- it's, I haven't worked- It's my bank.

Monica: What did they do to you?

Phoebe: It's nothing, it's just- Okay. I'm going through my mail, and I open up their monthly, you know, STATEMENT-

Ross: Easy.

Phoebe: - and there's five hundred extra dollars in my account.

Chandler: Oh, Satan's minions at work again...

Phoebe: Yes, 'cause now I have to go down there, and deal with them.

Joey: What are you talking about? Keep it!

Phoebe: It's not mine, I didn't earn it, if I kept it, it would be like stealing.

Rachel: Yeah, but if you spent it, it would be like shopping!

Phoebe: Okay. Okay, let's say I bought a really great pair of shoes. Do you know what I'd hear, with every step I took? 'Not-mine. Not-mine. Not-mine.' And even if I was happy, okay, and, and skipping- 'Not-not-mine, not-not-mine, not-not-mine, not-not-mine'...

Monica: We're with you. We got it.

(Phoebe enters, walks to the couch, sits down, and begins to read a letter without saying hi.)

Ross: Hey, Pheebs.

Phoebe: 'Dear Ms. Buffay. Thank you for calling attention to our error. We have credited your account with five hundred dollars. We're sorry for the inconvenience, and hope you'll accept this- (Searches in her purse) -football phone as our free gift.' Do you believe this?! Now I have a thousand dollars, and a football phone!

Rachel: What bank is this?
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Discussion Questions

    • 1. Do you bank online and pay your bills online?
    • 2. Do you prefer to pay with cash, card, or phone? Why?
Extra Practice

Gap-fill

Complete the follow-up practice below.

Vocabulary
Listen again and complete the sentences below using words from the word bank.

Word Bank
earn       stealing       inconvenience       you'll accept       I'm going through       deal with