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ESLvideo Quiz

20% Tip for Coffee?!

Quiz Image

This video shows tipping culture for coffee to-go orders and practices vocabulary related to payment, customer service, and cultural expectations.

Level 3 – High Beginning Quiz by: rmdcb
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Listening

Quiz

Watch the video and answer the quiz questions.

1. What does the customer want to order?
2. How much does the coffee cost?
3. What does the screen ask for?
4. What are the tip options given?
5. Is the tip mandatory?
6. Where is the no tip button?
7. What does the customer press?
8. What does the customer need to do after choosing no tip?
9. What does she receive at the end?
10. What does the speaker ask at the end?
Hi, what can I get for you? Hi, I'll have a black coffee to go, please. That is $4. Please look at the screen to pay. Okay. Wait, what is this? A 20% tip? Yes, you can choose a 20%, 25%, or 30% tip. But I am taking the coffee to go. I am not sitting at a table. The screen asks everyone. It is for the staff. Do I have to pay it? No, it is optional. Okay, where is the no tip button? It is at the bottom in small letters. Found it. I am pressing no tip. Fine, please tap your card. Here is your coffee. Thank you. Goodbye. Do you leave a tip for coffee to go? Yes or no? Tell us in the comments. Follow for more.
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Discussion Questions

    • 1. Do you leave a tip for coffee to go?
    • 2. What do you think about tipping for takeout?
    • 3. What would you do in this situation?