• Join your class
    Enter your class code to start
Sign in
ESLvideo Quiz

Hair in My Food?!

Quiz Image

This video models restaurant vocabulary and expressions for complaining politely about food problems like finding hair in their meal.

Level 3 – High Beginning Quiz by: rmdcb
Share this activity
Email Facebook X LinkedIn WhatsApp
Listening

Quiz

Watch the video and answer the quiz questions.

1. What did the customer find in her pasta?
2. What color is the customer's hair?
3. What color is the hair found in the pasta?
4. What does the restaurant staff offer to do with the plate?
5. How does the customer feel about the food?
6. What does the staff say they will do about the bill?
7. What does the staff offer to the customer to make up for the problem?
8. What does the customer choose to have?
9. How does the customer feel about eating more food?
10. What does the staff say at the end of the conversation?
Excuse me, could you come here for a second? Yes, ma'am. Is everything okay? No, it is not. I just found a long hair in my pasta. Oh my goodness. Let me see. I am so sorry. That is unacceptable. Yes, it is disgusting. Look, I have blonde hair and this hair is black. I deeply apologize. I will take this plate back to the kitchen immediately. Please do. Would you like me to bring you a fresh plate? Honestly, no. I completely lost my appetite. I understand. I will take it off the bill, of course. Thank you. Can I offer you a free dessert or a coffee to make up for it? Just a coffee, please. I don't want to eat anything else. I will bring it right away. Sorry again. What is the worst thing you found in your food? A hair? A bug? Something else? Tell us in the comments. Follow for more.
Speaking

Chattybot

Speak, respond, and keep the conversation going.

🔒

This Chattybot is for subscribers

Subscribe, or enter your Class Code and Chattypass, to speak with Chattybots.

See plans

Discussion Questions

    • 1. What is the worst thing you found in your food: a hair, a bug, fly, or something else?
    • 2. What should restaurants do about food mistakes?
    • 3. What would you do in this situation?