Which is the most assertive and most cooperative style?
competing
collaborating
compromising

Which is the least assertive and least cooperative?
Avoiding
Accommodating
Competing

Which animal represents the collaborative style?
shark
fox
owl

Which style is represented by the teddy bear?
avoiding
accommodating
compromising

Which conflict style is being used in the first scene from Grey's Anatomy?
competing
collaborative
compromising

Which animal is being represented in the second scene from Grey's Anatomy?
owl
turtle
fox

What compromise is reached in the second video clip?
Residents are asked to go to the clinic
Doctors go to help out
Interns are offered for the clinic

When is the shark a good animal to be?
In an emergency
When relationships are important
When a group decision is needed

What does the owl ensure?
That one side wins and the other agrees.
That the solution helps both sides.
Problems are solved quickly

What is the negative about being a fox?
Both sides have to give something up.
It can be time consuming
Both sides are satified in the end

What does the teddy bear care about?
The person
The issue
The solution

When ISN'T the turtle good?
when emotions are running high
when you are in a dangerous situation
when you need to handle life

Why did the doctor react as she did?
The second doctor was doing their job
A patient was not getting proper care.
She was covering an error she had made