Support

User Guide

User guide for class setup, quiz sharing, Neo English access, transcript reporting, Canvas export, and account management.

Quick Start

The simplest way to think about ESLvideo setup

There are two main paths. Free teachers can sign up, share a quiz, and automatically receive quiz scores. Subscribers receive quiz scores plus Chattybot transcripts, expanded sharing options, Canvas integration, and Neo English access for students.

Free path

Sign up, share a quiz, and receive quiz scores

When you create a free account, ESLvideo automatically generates a temporary Class Code for you. You can immediately open a quiz, click Teacher Tools > Share Link, and send that link to students.

Teacher subscription

Subscribe to also receive Chattybot transcripts

Subscribe when you want Chattybot transcript reporting, fuller student access, and Chattypass-based sign-in on ESLvideo.com and in the Neo English app.

Student Access

How do students access Chattybots?

Use the option below that fits your teaching goal, reporting needs, and where students will open the activity.

Free Account

Quiz: Share Link

After signup, go straight to a quiz page and use Teacher Tools → Share Link. Quiz scores are reported back automatically.

Subscription

Quiz: Share Link

After subscribing, go straight to a quiz page and use Teacher Tools → Share Link. Quiz scores AND Chattybot transcripts are reported back automatically.

Subscription

Chattybot: Share Link

Copy Chattybot Share Link and send it to students. They open the activity, enter their name, and begin speaking. Transcripts are reported back automatically.

Subscription

Canvas

Embed or import quizzes and Chattybots into your Canvas course. With embedded activities, transcripts are not automatically reported—students submit their work (text or PDF) when ready. When imported as course content in Canvas, transcripts are reported back to the teacher automatically.

Subscription

Neo English App

Use Teacher Tools → Add to Class to send quizzes and Chattybots to the Neo English app. Students tap "My Class" in the app to access the assigned activities on their phones.

Subscription

Class Page

Use Teacher Tools → Add to Class to send quizzes and Chattybots to a Class Page. Students click or tap the My Class button at the top of the screen (above the logo) and enter your Class Code and Chattypass to access all assigned activities in one place.

Quizzes

Create quizzes, share them, and view scores

Create a quiz, share it with students, and review results inside My Classes.

Create a multiple-choice quiz

  • Go to Create → Quiz.
  • Click Let's Go!
  • Fill in the quiz details and click Generate quiz.
  • Save and continue to Step 2.
  • Make edits as needed, then click Review Quiz.

Create a gap-fill quiz

  • In the Quiz Generator, click Add a Gap-Fill Quiz.
  • Click Import.
  • Separate sentences with line breaks.
  • Delete any transcript text you do not want to use.
  • Click Apply, then click the word or words to gap.

Add quizzes to a class page

  • Go to the quiz page.
  • Open Teacher Tools and click Add to Class.
  • Select one or more classes.
  • Click Add.

Edit a class page

  • Open Account → My Classes.
  • Select the class to edit.
  • Add text and links in the Page Text editor.

Share via Share Link

  • Open a Quiz or Chattybot page.
  • Click Teacher Tools → Share Link.
  • Copy the link and send it to students.
  • Students enter their name (and optionally, first language).
  • Results are reported back to your class automatically.

View quiz scores

  • Open Account → My Classes.
  • Choose the class you want to view.
  • Click Quiz Scores.
  • Sort by Name or Date.
Neo English

Neo English Student Sign-in

Students use your Class Code and Chattypass to sign in to the Neo English app.

First time setup

  • Download and open the Neo English app.
  • Tap Chattypass on the login screen.
  • Enter the Class Code.
  • Enter the Chattypass.
  • Select a first language.

Access your Class Page content

  • Tap My Class in the lower right corner of the app.
  • View assigned quizzes and Chattybots.
  • Results and transcripts are sent to the teacher automatically.
Canvas

Canvas Import

ESLvideo exports Canvas-ready QTI zip files from quiz pages and Chattybot pages.

From ESLvideo

  • Go to the quiz page or Chattybot page.
  • Open Teacher Tools.
  • Click Export to Canvas.
  • Download the .zip file.

Inside Canvas

  • Open your Canvas course.
  • Click Settings.
  • Click Import Course Content.
  • Select QTI .zip file as the content type.
  • Choose the file and click Import.
Account and billing

Manage account details, deletion, and subscription status

These are simple account-management tasks and should be easy to find without opening separate support pages.